Warehouse Supervisor

Warehouse Operations Supervisor (Hands-On Build Phase)

Role Summary

We are hiring a

Warehouse Operations Supervisor

to take full ownership of our warehouse operations across inventory, fulfilment, and process execution.

This is a

hands-on role

. You will be directly involved in:

Picking and packing

Container unloading

Stock organisation

System execution

Key Responsibilities

1. Daily Warehouse Execution ( 70-80% of role)

Execute picking & packing for:Retail fulfilment (100 cartons/week)E-commerce orders (50 orders/day)

Perform container unstuffing (1-2 times/month)

Sort and organise inbound inventory into designated storage zones

Maintain clean, logical, and efficient warehouse layout

Operate pallet jacks and basic warehouse equipment

2. Inventory Control & Accuracy

Maintain accurate stock levels across all SKUs (150 SKUs)

Oversee:Barcode system integrityStock movement trackingCycle counts and reconciliation

Identify and resolve discrepancies quickly

3. Warehouse Systems & Process Building

Execute and refine existing Google Sheet-based systems for:Picking lists, Replenishment triggers, Inventory tracking

Improve:Picking efficiency, Storage logic, Replenishment workflows

Build SOPs for repeatable operations

4. Planning & Coordination

Plan weekly fulfilment schedules for:Retail store replenishmentE-commerce dispatch

Ensure timely and accurate deliveries across all locations

Coordinate with internal stakeholders (retail, e-commerce)

5. Team Leadership

Train and manage warehouse staff

Allocate manpower based on workload

Monitor performance and enforce standards

Step in operationally when needed,no task is beneath you

What Success Looks Like

Orders are fulfilled

accurately and on time

Inventory discrepancies are

minimal and controlled

Warehouse layout is

logical, clean, and scalable

Systems run with

low friction and minimal supervision

Requirements

Prior experience in warehouse, logistics, or operations roles

Comfortable with

manual labour and physical work

Strong attention to detail and operational discipline

Able to work with spreadsheets and basic systems (Google Sheets)

Problem-solver with a bias for execution over theory

What We Are Looking For (Non-Negotiables)

You are willing to

do the work before managing others

You take ownership, not just responsibility

You are structured, organised, and process-driven

You can operate in a

lean team (3-5 people)

What This Role Is NOT

Not a desk job

Not a 'supervisor-only' role

Not suitable for candidates unwilling to do physical work