APAC 24/7 Technical Support Engineer - SaaS & API

Job Description

Fireblocks is seeking a Frontline Support Engineer to join the APAC Support team. You will tackle complex problems in DeFi and Web 3.0, providing real-time assistance and coordinating with Site Reliability, DevOps, Product and Engineering.

The role operates 24/7, with APAC shifts that may start at 7 am and typically includes five days per week, with no night shifts. You will work on Fireblocks' SaaS platform, ensuring high-quality technical support and meticulous documentation.

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APAC 24/7 Technical Support Engineer - SaaS & API

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