Salesforce Technical Architect

Overview

We are seeking an experienced Salesforce Technical Architect to lead the architecture, design, and delivery of enterprise‑scale digital transformation initiatives using Salesforce Public Sector Solutions (PSS). The successful candidate will serve as the technical authority responsible for designing scalable, secure, and high‑performing cloud solutions for licensing, regulatory, and citizen‑centric government services. This role requires strong expertise in Salesforce architecture, government platform integration, enterprise application design, and stakeholder management.

Responsibilities

Define the overall enterprise architecture, application architecture, data architecture, and integration architecture for Salesforce Public Sector Cloud implementations.

Design scalable, secure, and resilient solutions aligned with Salesforce best practices and government technology standards.

Produce High‑Level Design (HLD), Low‑Level Design (LLD), Solution Architecture, and Technical Design documentation.

Drive the creation of High‑Level and Low‑Level Application Architecture documents.

Hands‑on development and champion the use of out‑of‑the‑box PSS capabilities (e.g., Omni Studio/Omni script, Business Rules Engine) to minimize technical debt.

Architect secure, high‑performing integration patterns leveraging middleware tools to connect Salesforce with critical WOG platforms (e.g., Sing pass , Corp pass, My info, Gov Wallet) and internal data hubs.

Proactively identify architectural bottlenecks, security vulnerabilities, or scalability issues. Lead troubleshooting efforts for critical implementation blockers and commit to complete resolution.

Negotiate technical solutions and align expectations across internal business units, external industry partners, and third‑party system integrators.

Lead internal strategic initiatives to mature Salesforce capability. Mentor and up‑skill junior technical resources and developers, establishing a repository of reusable architectural patterns and best practices.

Minimum Qualifications

10+ years of enterprise architecture or technical consulting experience, with a proven track record of architecting large‑scale Salesforce solutions.

3+ years acting as a Lead/Senior Architect driving digital transformation initiatives within a matrixed or public sector organization.

Direct experience implementing Salesforce Public Sector Solutions (PSS) for government workflows.

Demonstrated ability to optimize and automate complex business processes (e.g., application processing, compliance inspections, fee collections) via technology.

Familiarity with Agile and Waterfall implementation methodologies in a government context.

Deep expertise in enterprise architecture concepts including integration technologies (MuleSoft, APIM), Single Sign‑On(SSO/OAuth), and Master Data Management (MDM).

Proven experience designing front‑end and back‑end architectures, environment management strategies, and automated CI/CD release management workflows.

Polished communicator and presenter capable of defending architectural decisions and evangelizing technical best practices to both C‑level executives and developer teams.

Self‑starter who thrives on studying emerging technologies and pushing the boundaries of existing cloud capabilities.

Bachelor degree in Computer Science, Software Engineering, Information Technology, or a related technical field.

Technical Certifications

Salesforce Public Sector Solutions Accreditation

Salesforce Certified Omni script / Omni Studio Developer

Salesforce Certified Administrator

Salesforce Certified Platform Developer I

Salesforce Certified Platform Developer II

Salesforce Certified Application Architect

Salesforce Certified System Architect

Hands‑On Skills

Omni Studio

Omni Scripts

Flex Cards

Business Rules Engine

Flow Automation

Experience Cloud

Minimize custom development and technical debt through best‑practice solution design

Minimum 10 years of enterprise solution architecture or technical consulting experience.

At least 5 years of hands‑on Salesforce architecture experience.

Minimum 3 years as a Lead or Senior Technical Architect delivering enterprise‑scale Salesforce implementations.

Hands‑on experience implementing Salesforce Public Sector Solutions (PSS).

Additional Requirements

Ability to obtain G50 clearance.

Senior Technical Architect - Public Sector Cloud (Licensing & Regulation).

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