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Achieve Career Consultant Pte Ltd

Singapore / Global

Information Technology Support Analyst

Job Description

Key Responsibilities

Design and roll out Lark regional deployment plans (tenant configuration, permissions, data migration).

Gather OA approval requirements, design workflows, and conduct system integration testing (Landray EKP and in-house OA systems).

Build out AI office use cases, including a prompt template library, scenario-based training, and effectiveness tracking.

Produce training materials and promotional content for internal rollout and adoption campaigns.

Compile operational data and reports to support monthly operations reviews.

Requirements

Bachelor's degree or above, any major (computer science or information management preferred).

1-3 years of IT support or collaborative office operations experience

Familiar with Lark/Feishu core functions and admin console.

Able to independently manage OA workflow changes, form edits, and permission adjustments.

Proficient with mainstream AI office tools; able to write FAQs and user guides.

Basic data analysis and reporting skills.

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