NTT Data Singapore
Singapore / Global
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The Big Jobsite
Singapore / Global
About the job L3 Network Security Engineer
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Required Skills & Experience
Understands the Banks security, processes/policies & change windows.
Deliver technical solutions to clients and take responsibility for the standards of work, project sign off and client satisfaction in Day 1.
Provide support, assisting with troubleshooting and design, configuration and escalated problem management, only when required.
Expected to possess strong ownership on the tasks assigned and to ensure completion end-to-end according to the expected project outcome.
Perform configurations, action installations and attend to break/fix events.
Own larger portions of an installation, break/fix incidents at a low to medium level of complexity.
Take responsibility for problem resolution and troubleshooting.
Respond to escalated client requests and support client applications to a first line resolution.
Escalate complex problems to the relevant third parties.
Assist with the documentation of standard operating procedures relating to installations and fixes.
Compile and maintain project administration.
Conduct elementary presentations within the customer's organization.
Having skillsets in troubleshooting Cisco Firepower, Palo Alto, Fortigate Firewall, Fortigate Proxy and Bluecoat Proxy.
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Kallang / Global
Kallang, Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global
Kallang, Singapore / Global