Cloud Engineer

We are seeking an experienced

Cloud Engineer

to design, implement, operate and support cloud and containerized technology platforms in an enterprise environment.

The role involves cloud infrastructure, DevOps automation, container platforms, middleware technologies, monitoring and IT service management. The successful candidate will also contribute to the adoption and operation of emerging AI technologies and cloud-based architecture patterns.

The position involves production support and may require participation in

shift and rotational on-call support .

Key Responsibilities

Design, implement and maintain cloud infrastructure across

AWS and Google Cloud Platform (GCP) .

Develop and manage Infrastructure as Code using

Terraform .

Deploy, configure and support containerized workloads using

Docker and Kubernetes .

Develop automation and operational scripts using

Python, Java, Bash, Unix Shell and PowerShell .

Configure, maintain and troubleshoot enterprise middleware platforms including

WebSphere, JBoss, WildFly, Tomcat, Apache and Kafka .

Support CI/CD and DevOps automation using tools such as

Jenkins, Ansible and Git .

Implement and maintain monitoring, logging and operational-management solutions.

Support enterprise monitoring and analytics platforms such as

Nagios, OMI, ServiceNow and Geneos .

Manage incidents, problems and changes in accordance with

ITIL Service Management

practices.

Perform troubleshooting, root-cause analysis and preventive actions for production issues.

Support cloud and infrastructure automation initiatives and continuous improvement activities.

Contribute to the implementation and operation of AI-enabled solutions and understand relevant architecture patterns, including

Retrieval-Augmented Generation (RAG), agentic architectures and Model Context Protocol (MCP) .

Collaborate with application, infrastructure, security and operations teams to ensure platform reliability and performance.

Participate in production support, including

shift work and rotational on-call support .

Maintain technical documentation, operational procedures and support documentation.

Communicate technical issues and solutions effectively to stakeholders and support teams.

Key Requirements

Bachelor's degree in

Computer Science, Information Technology, Computer Engineering or a related discipline , or an equivalent qualification.

5–8 years of relevant experience

in cloud engineering, infrastructure engineering, DevOps or related technical roles.

Hands-on experience with

AWS and/or GCP

cloud platforms.

Experience with

Terraform

and Infrastructure as Code.

Strong experience with

Docker and Kubernetes .

Programming or scripting experience with one or more of

Java, Python, Bash, Unix Shell or PowerShell .

Experience supporting enterprise middleware technologies such as

WebSphere, JBoss, WildFly, Tomcat, Apache or Kafka .

Understanding of

ITIL Service Management , including incident, problem and change management.

Experience with DevOps and automation tools such as

Jenkins, Ansible and Git .

Experience with infrastructure monitoring, logging or analytics tools.

Understanding of modern AI architecture concepts such as

RAG, agentic architectures and MCP .

Strong troubleshooting, analytical and problem-solving skills.

Good communication and interpersonal skills.

Strong customer-service orientation and ability to work effectively as part of a technical team.

Willingness to participate in

shift and rotational on-call support .

Preferred Skills / Experience

Experience in

Cloud and DevOps Engineering .

Experience supporting technology environments within

banking or financial services .

Experience with enterprise-scale production environments.

Experience with cloud-native architecture and automation.

Familiarity with AI/LLM platforms and enterprise AI architecture.

Mandatory Skills

AWS / GCP

Terraform

Docker / Kubernetes

Python / Bash / PowerShell

Cloud Infrastructure

DevOps

Middleware Technologies

Jenkins / Ansible / Git

ITIL Service Management

Incident / Problem / Change Management

Monitoring & Observability

Production Support

Top 3 Skills

AWS / GCP Cloud Engineering

Terraform & Kubernetes

DevOps / Automation

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