GIS Program Manager 4

The group you'll be a part of

The Global Information Systems Group is dedicated to the success of Lam through providing best-in-class and innovative information system solutions and services. Together, we support users globally with data, information, and systems to achieve their business objectives.

The impact you'll make

As a GIS Program Manager 4, you will play a key role in enabling the successful engineering, automation, and operationalization of client services solutions, with a strong focus on endpoint security, vulnerability management, and platform reliability. You will help bridge the gap between architecture intent and engineering execution by ensuring solutions are built, integrated, and deployed in a way that is secure, scalable, and operationally sustainable. With particular emphasis on endpoint vulnerability posture, you will contribute to strengthening the organization's ability to proactively manage risk through automation, integration, and standardized engineering practices. Your impact will be measured by improvements in endpoint compliance, vulnerability remediation effectiveness, automation maturity, and the stability of services transitioning into steady-state operations.

What You'll Do

Drive engineering execution across endpoint & client services platforms, ensuring solutions are implemented in alignment with architecture standards & operational requirements

Act as a key contributor in automation & integration, developing & scaling solutions that reduce manual effort and improve consistency in endpoint management & vulnerability remediation

Partner with security, architecture, and engineering teams to manage and improve endpoint vulnerability posture, including identification, prioritization, remediation, and reporting workflows

Support the implementation of endpoint security controls, compliance baselines and patch management strategies across global environments

Ensure integration between endpoint platforms, vulnerability management tools, ITSM systems and reporting capabilities to enable end-to-end visibility & control

Participate in solution design discussions, providing engineering feasibility input and helping shape designs that are practical, supportable and scalable

Support service transition activities, ensuring engineering deliverables, automation workflows and operational readiness requirements are in place prior to BAU handoff

Develop & maintain scripts, automation frameworks and orchestration processes to improve endpoint lifecycle management & vulnerability response times

Monitor operational performance & vulnerability trends, identifying opportunities to improve automation, standardization and remediation efficiency

Collaborate with global operations teams to ensure consistent adoption of engineering standards, tooling and processes across regions

Contribute to continuous improvement initiatives across endpoint engineering, vulnerability management and service operations practices

Take on ad-hoc duties as and when assigned by the Immediate Supervisor

Who We're Looking For

Bachelor's degree in Information Technology, Computer Science, Engineering, or a related field with 6+ years of relevant experience in endpoint engineering, infrastructure engineering, client services, or related technical domains, with hands-on exposure to automation and security/vulnerability management practices

Hands-on experience in endpoint engineering and management platforms (e.g., Intune, MECM, AVD, or equivalent)

Strong experience in vulnerability management, patching strategies, and endpoint security controls

Experience with scripting and automation (e.g., PowerShell, Python, or equivalent)

Working knowledge of systems integration, API-based automation, and orchestration tools

Understanding of ITSM processes, particularly in incident, change, and problem management related to endpoint services

Experience supporting or contributing to service transition and operational readiness activities

Ability to analyze operational data, identify trends, and drive improvements in engineering and service performance

Strong communication and collaboration skills across engineering, security, and operations teams

Preferred Qualifications

Certifications (preferred) :

Endpoint / EUC Platforms

Microsoft Endpoint Administrator (Intune)

Modern Desktop Administrator or equivalent

Security & Vulnerability Management

CompTIA Security+

Certified Information Systems Security Professional (CISSP) – Associate level acceptable

Certified Ethical Hacker (CEH) or equivalent (nice to have)

Automation / Cloud / Integration

Microsoft Azure Administrator Associate

Azure DevOps Engineer or equivalent

IT Service Management

ITIL Foundation

Program & Delivery

Agile / Scrum certifications (Scrum Master, SAFe) preferred

Our commitment

We believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.

Lam Research ('Lam' or the 'Company') is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company's intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories – On-site Flex and Virtual Flex. 'On-site Flex' you'll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. 'Virtual Flex' you'll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.