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ITCAN PTE. LIMITED

Singapore / Global

Desktop Support

Job Description

Provide technical support for Windows and Mac devices.

Assist students with exam-related IT issues, including software installation, login issues, and connectivity problems.

Troubleshoot hardware and software issues efficiently.

Ensure exam software runs smoothly and is properly configured.

Support network and printer issues as required.

Escalate unresolved issues to higher-level support if needed. Maintain logs of support requests and resolutions

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