KUMPULAN DEVELOPMENT (S) PTE LTD
Singapore / Global
GET
The Big Jobsite
Singapore / Global
Location:
Singapore, Changi North Rise
Working Hours:
5 day work week (Monday to Friday)
Benefits:
Lunch provided (Chinese Food)
2-way shuttle bus services available at Ang Mo Kio & Bedok MRT stations
Medical Benefits
Leave benefits according to MOM guidelines
Job Summary:
We are seeking aproactive and organized
Service Coordinator
to manage the daily scheduling and coordination of service activities for our Water Dispensers and Coffee Machines division. This role serves as the key liaison between customers, the sales team, and technical service personnel to ensure efficient service delivery and excellent customer support.
Responsibilities:
Schedule and coordinate technicians for repairs, servicing, installations, and removals.
Liaise between customers, sales team, and technical team to ensure smooth service operations.
Communicate with customers regarding service appointments and job updates.
Prepare and maintain service-related documentation and job records.
Submit, update, and close service jobs accurately in the ERP system.
Prepare monthly reports for principals and management.
Follow up on outstanding service requests and job completion.
Perform other ad hoc duties assigned by the Manager
Requirements:
Minimum 1 year of experience in customer service or sales support
Relevant experiencein service coordination, administration, or customer service preferred.
Proficient in Microsoft Office and ERP systems.
Strong organizational, communication, and multitasking skills.
Able to work independently and manage multiple priorities effectively.
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