Level 2 IT Support Engineer | Network Support, Servers, Infrastructure logistics & supply chain

YOUR NEW JOB As a Level 2 IT Support Engineer, you'll support and maintain the company's infrastructure environment, including servers, networks, warehouse management systems, & data centre operations. You'll be involved in both day-to-day support and infrastructure improvement projects.

This is a 12-month renewable contract role.

Work will be onsite in Tuas, Mon - Fri office hours.

WHAT YOU'LL BE DOING Administer and support warehouse management systems & server environments

Maintain and troubleshoot network infrastructure including switches, routers, firewalls, WiFi controllers, & access points

Install, configure, and upgrade servers, systems, & infrastructure components

Monitor system performance, capacity, backups, & disaster recovery processes

Support virtualisation platforms & high-availability environments

Assist with cybersecurity hardening, IT compliance, & audit activities

Support infrastructure refresh & improvement projects

Provide technical support for operational & business users

WHAT IS NEEDED FROM YOU 2+ years of experience as a Level 2 IT Support Engineer, Infrastructure Engineer, or Network Engineer

Must have hands-on experience with network equipment and switch configuration

Experience supporting servers, infrastructure, & enterprise IT environments

Familiarity with Windows Server, VMware, vCenter, Veeam, Linux, Red Hat, or similar technologies

Understanding of LAN, WAN, routing, switching, & wireless networking

Good troubleshooting & problem-solving skills

Open to occasional overtime (OT claimable)

WHAT WILL MAKE YOU STAND OUT Experience supporting warehouse, logistics, or manufacturing environments

Exposure to high-availability systems & virtualisation platforms

Experience with infrastructure projects & system upgrades

Knowledge of IT security, compliance, & audit requirements