Infrastructure Support Analyst

Job Summary

Looking for an Infrastructure Support Engineer with expertise in cloud-based Windows/Linux server administration, IT infrastructure support, incident management, and security compliance. Strong background in system maintenance, capacity planning, infrastructure upgrades, and ensuring high availability of business-critical systems.

Mandatory Skill-set

Degree in Information Technology, Computer Engineering, Computer Science, or a related field

Must have 6 years of experience in IT infrastructure support and maintenance

Must have 3 years of experience managing Microsoft Windows and/or Red Hat Linux servers in a cloud environment

Strong knowledge of server, database, network, and cybersecurity best practices

Must have hands-on experience with AWS cloud services

Experience in incident management, service recovery, and escalation handling

Experience in infrastructure/database capacity planning, system upgrades, and lifecycle management

Familiarity with security reviews, audits, compliance, and disaster recovery planning

Ability to support infrastructure projects, technology evaluations, and continuous improvement initiatives.

Desired Skill-set

Strong enterprise infrastructure operations, governance, and IT service management experience

Exposure to security, IAM, audits, disaster recovery, and project/vendor management.

Responsibilities

Manage and maintain cloud-based Windows/Linux infrastructure, ensuring availability, performance, and security

Oversee IT operations, service management processes, incident resolution, and vendor/service provider governance

Conduct security reviews, audits, capacity planning, system upgrades, backup/recovery, and disaster recovery activities

Support infrastructure projects, technology improvements, and ensure compliance with organizational policies and standards.

Should you be interested in this career opportunity, please send in your updated resume to [HIDDEN TEXT] at the earliest.

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EA Licence No. 07C5639