Cloud Engineer

Company Description

The ITSEC Group is one of the leading cybersecurity organizations in the Asia Pacific region, with a strong presence across Singapore, Jakarta, Dubai, Melbourne, and Mauritus. The company focuses on delivering advanced security solutions and services to protect businesses from evolving cyber threats. Team members collaborate across regional offices to address complex security challenges for a diverse client base. Joining The ITSEC Group offers opportunities to work with cutting-edge technologies and contribute to the protection of critical information assets.

Role Description

The Cloud Engineer role is a full-time, on-site position based in Singapore. This role involves manage and support enterprise virtualization and hyperconverged infrastructure platforms, primarily VMware and Nutanix environments. The successful candidate will be responsible for ensuring the availability, performance, scalability, and security of virtual infrastructure supporting business-critical

applications. This role requires strong technical expertise in virtualization technologies, infrastructure

operations, automation, and troubleshooting within enterprise environments.

Key Responsibilities

VMware Infrastructure Management

Deploy, configure, and maintain VMware platforms including vSphere, ESXi, and vCenter

Manage clusters, resource pools, and virtual machines (VMs)

Configure and maintain VMware HA, DRS, and vMotion

Perform patching, upgrades, and lifecycle management activities

Manage VM templates, snapshots, and provisioning activities

Nutanix Infrastructure Management

Administer Nutanix AOS and AHV environments

Manage clusters using Nutanix Prism Element and Prism Central

Provision and maintain virtual machines and storage containers

Perform cluster upgrades, expansion, and health monitoring

Configure high availability and storage policies

Infrastructure Operations & Support

Monitor infrastructure health, capacity, and performance

Troubleshoot virtualization-related incidents and perform root cause analysis

Collaborate with network, storage, and system teams for issue resolution

Ensure optimal resource utilisation and workload balancing

Backup, Recovery & Security

Manage VM backup and recovery operations

Conduct disaster recovery (DR) testing and restoration exercises

Implement security hardening and vulnerability remediation

Manage role-based access control (RBAC) and compliance requirements

Automation & Optimisation

Develop and maintain automation scripts using PowerCLI, Ansible, REST APIs, or equivalent tools

Streamline provisioning and operational processes

Support capacity planning and infrastructure optimisation initiatives

Documentation & Reporting

Maintain operational documentation, architecture diagrams, and runbooks

Produce reports on incidents, performance, and capacity utilisation

Support audit and compliance documentation requirements

Requirements

Education & Experience

Diploma or Degree in Information Technology, Computer Engineering, Computer Science, or related discipline

Minimum 3–5 years of hands-on experience managing VMware and/or Nutanix environments

Experience supporting enterprise infrastructure operations in a 24x7 environment is advantageous

Technical Skills

Strong knowledge of VMware technologies: vSphere, ESXi, vCenter, vSAN, SRM

Experience with Nutanix technologies: AOS, AHV, Prism, Leap, Calm

Familiarity with backup solutions such as Commvault

Experience with automation tools such as PowerCLI and Ansible

Understanding of virtualization security, DR, and infrastructure best practices

Soft Skills

Strong troubleshooting and analytical skills

Good communication and documentation abilities

Ability to work independently and collaboratively in a team environment

Customer-oriented mindset with strong problem-solving capabilities

Additional Information

Exposure to enterprise cloud and virtualization environments

Candidates must be willing to support after-hours maintenance or critical incident activities when required