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Shopee

Singapore / Global

Senior Software Developer (AI Automation)

Job Description

Project Prioritization & Planning

Receive and review incoming AI/automation project requests from the PM and business stakeholders.

Understand business objectives and translate vague requests into clear, actionable problem statements.

Independently assess feasibility, effort, and impact to prioritize which projects to build and in what sequence.

Define the solution approach and select the right tools (n8n, Python scripts, AI APIs) for each use case.

Development & Execution

Build and maintain automation workflows using n8n, Python scripts, and AI tools — covering use cases such as automated reporting, data-triggered email notifications, line message automation and workflow orchestration.

Write SQL queries to extract, aggregate, and transform data from relational databases as inputs to automation pipelines.

Ensure solutions are reliable, maintainable, and documented for handover or future iteration.

Stakeholder Communication & User Immersion

Work directly with business users to gather requirements in their own language and understand pain points at the ground level.

Accompany project launches end-to-end — from user discovery, through testing, to go-live — acting as the bridge between technical delivery and business adoption.

Translate complex technical concepts into clear, simple language for non-technical stakeholders.

Continuous Learning & Innovation

Stay current with AI tools, automation platforms, and best practices relevant to e-commerce operations.

Propose new automation ideas based on observed business needs and emerging technology.

Share knowledge and learnings with the team to uplift overall capability.

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