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PERSOL

Singapore / Global

Field Engineer

Job Description

Responsibilities: -

Troubleshoot and resolve technical issues on semiconductor equipment and systems including computer systems, complex software, or networked and/or wireless systems

Perform on-site installation, continual improvement programmes, parts' overhaul, preventive maintenance, modifications and repair works on equipment

Serves as company liaison with customer on administrative and technical matters for assigned projects

Coordinate logistics arrangements and with customer on equipment related matters

Responds to customers' complaints, provides time to solutions to resolve customers' issues

Monitors the performance of the product, provide regular update report and feedback on customers' service requests

Reports common complaints of customers to management in order to address the situation for future reference

Requirements:

Degree/Diploma in Electrical/ Electronic Engineering or its equivalent

Strong communication and good interpersonal skills

A meticulous, organized and resourceful team player

A highly motivated individual who works independently with little supervision

Work in cleanroom environment

Require to work or be on standby during after office hours

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