#Hiring- Desktop Engineer

Job Description

Job Description & Requirements

Diagnosing and resolving technical issues with hardware or software systems

Consulting with users over the phone, in person or via online chat to understand and troubleshoot technical issues

Identifying when system reconfiguration is needed and implementing it

Assessing user needs and recommending technical solutions such as patches, upgrades or enhancements

Documenting technical support procedures and maintaining customer records

Responding promptly to queries and providing information on the proper installation, maintenance and use of technical systems

Performing complete on-site installations, including backing up client data, upgrading systems when needed, and installing new software or hardware.

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ITCAN PTE. LIMITED

#Hiring- Desktop Engineer

Job Description

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ITCAN PTE. LIMITED

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Desktop Support Engineer / Desktop Engineer