Senior/Associate Engineer

Company Overview

GRID Communications is a market leader in Singapore providing premium push-to-talk (PTT) enterprise services and IoT solutions across industries. We deliver best-in-class communications on dedicated radio and LTE networks with full turnkey support for seamless customer experience.

Job Summary

Lead and execute 4G site rollout and network optimization projects to meet KPIs. Manage engineering activities, contractors, and customer relations while ensuring timely project delivery and network service quality.

Responsibilities

Perform 4G site rollout including site surveys, site design, testing, commissioning, drive tests, and network optimization to meet KPIs

Manage, monitor, and track engineering activities to ensure efficient completion within set timeframes

Design in-building network solutions and resolve customer complaints with effective technical solutions

Prepare and maintain project schedules, ensuring all milestones and deadlines are met

Source and procure suitable equipment and materials required for projects

Review tender documents, identify technical concerns, and manage the technical aspects of tender projects

Provide project design and costing, liaising with customers to address project issues

Liaise with, manage, and monitor contractors and suppliers to ensure adherence to schedules and milestones

Evaluate and negotiate quotes from contractors and suppliers to optimize project costs

Manage, monitor, and troubleshoot the 4G network to maintain required grade of service

Oversee and troubleshoot technical trials and services implemented by the company

Address customer complaints related to Tetra, LTE, GRIDTalk, and other company services by providing solutions and costing

Prepare required documentation, presentations, and progress reports for team activities

Monitor spare parts and inventory levels necessary for network operation and projects

Remain contactable 24x7 and perform standby duties for faults, major events, and as required by the company

Required competencies and certifications

Tertiary education qualification majoring in Telecommunications, Electronics, or related field

Relevant telecommunications certification and experience working with 4G, wireless, and RF networks

Minimum 2 years of experience in LTE mobile network maintenance

Knowledge of 4G radio access technologies, antenna systems, and RF principles

Singapore Class 3 driving licence

Ability to work in rooftop, tunnels, construction sites, and harsh/dusty environments

Preferred competencies and qualifications

Proficiency in Microsoft Excel, PowerPoint, Word, Acrobat, and related software

Strong interpersonal skills with resourcefulness, ownership, conceptualization ability, and team motivation skills

Willingness to perform standby duties at site and remotely

Ability to work overtime and collaborate effectively as a team player with a positive attitude

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