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recruit express pte ltd

Orchard Road, Singapore / Global

Service Engineer (IT/CCTV) IDO

  • $3000-$5000

Job Description

Main Responsibilities

Collaborate with the Customer Service Representative to timely resolve client's security system issues.

Deliver comprehensive support and maintenance services, encompassing routine preventative maintenance, troubleshooting, system upgrades, expansions, alterations, and systems training.

Create detailed system diagrams using AutoCAD software.

Build strong partnerships with clients while continuously striving to enhance customer satisfaction.

Maintain the support & maintenance contract renewal.

Ensure the excellence of services by strictly adhering to company standards and policies, service requests within the designated region.

Perform regular preventive maintenance tasks and effectively address daily troubleshooting requirements.

Thoroughly follow up on all open technical issues until the problems are fully resolved.

Assume ownership of all service-related issues once the External Hand Over is completed by the Project team

Any other ad-hoc duties as assigned by supervisors

Requirements

Minimum Diploma in Electronic, Computer, Automatization or Mechanical Engineering.

Experience in security system field with knowledge of Access Control or CCTV is a must.

Basic IT knowledge in hardware, network and database

Ability to work under pressure.

Required to stand-by for night jobs (Rotational basis)

Interested applicants, please email your resume to Douglas Tan Yu Feng

Email: [HIDDEN TEXT]

CEI Reg No: R26160004

EA Licence No: 99C4599

Recruit Express Pte Ltd

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