Network Engineer, Operations & Support

Meta is seeking a forward-thinking Network Engineer to join the Edge & Network Services (ENS) team. This role focuses on improving operational efficiency and reliability across one of the world's most dynamic and hyperscaler networks. The successful candidate will possess advanced technical skills in networking, systems, automation/tooling, and will thrive in a rapidly evolving environment.This truly global team offers a unique career opportunity to work with all of the latest network technologies and talented engineers solving some of the most complex problems in the industry.

Network Engineer, Operations & Support Responsibilities:

Be the key Subject Matter Expert on operating & managing Meta's production networks in a hyper-scale, heterogeneous and hybrid infrastructure

Formulate the right metrics and definitions of success to drive quality, efficiency, cost, and timeliness, and evolve these over time to match changes to the infrastructure and business requirements

Develop the operational process improvement plans, and transform the improvements to scalable and automated workflows by writing and reviewing the code to improve the operational efficiency

Perform analysis on complex technical issues across networks, ranging from automated tooling to hardware failures and network issues

Anticipate potential operational risks and develop strategies to mitigate/minimize

Participate and improve escalation and emergency response with detailed postmortem while addressing issues systematically to prevent future occurrences

Build cross-functional relationships with Network Engineering, Systems Engineering, Traffic, Logistics, Program Management, and OEM partners to deliver exceptional operational results and manage the performance of external vendors

Participate in the oncall rotation with the global operations team

Work with partner teams and vendors to manage day-to-day operations and reliability of the regional network

Participate in an on-call rotation to support the network infrastructure 24x7

15% of travel required (domestic and international)

Minimum Qualifications:

Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience

7+ years of experience with network operations while supporting large-scale network infrastructure

Proficient in at least one of the network domains: Backbone IP/Optical network or CDN/Edge network, including topology, protocol, hardware and architectures

Experience working within a global team and collaborate with cross-functional teams in a fast-paced and dynamic environment with limited supervision

Experience learning new languages, technologies, frameworks and APIs

Experience in implementing/maintaining the monitoring, alerting and repairing systems for production network in a DevOps environment

Proficient in an operations framework and best practices, such as ITIL v.4, CMMi, Lean Six Sigma

Preferred Qualifications:

Bachelor's or Master's in Computer Science, Computer Engineering, or a related technical discipline, or equivalent experience

Working knowledge of network protocols (TCP/UDP, DHCP, DNS) and experience with IPv4 and IPv6

Experience troubleshooting routing and switching protocols (BGP, IS-IS, MPLS, RSVP-TE, VRRP)

Knowledge of data driven analysis

Experience in providing technical guidance to external vendors, through escalation (Tier IV)

Familiarity with the Linux based systems

Experience with scripting and automation (Bash, Python, Perl)

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.