Job Description

Key Responsibilities

Provide first-line technical support for cloud infrastructure and cloud-based services.

Assist in the deployment, configuration, and maintenance of cloud resources, including virtual machines, storage, networking, and databases.

Monitor cloud environments and respond to incidents, system alerts, and customer support requests.

Troubleshoot technical issues related to Windows/Linux servers, networking, and cloud platforms.

Work closely with internal engineering teams to resolve technical issues and elevate complex cases when required.

Support cloud migration, implementation, and testing activities.

Prepare technical documentation, user guides, and support reports.

Assist in conducting product demonstrations and customer training where required.

Stay up to date with cloud technologies, product releases, and industry best practices.

Participate in on-call support or shift rotations where applicable.

Requirements

Bachelor's Degree in Computer Science, Information Technology, Computer Engineering, or a related discipline.

1–3 years of experience in technical support, cloud support, system administration, or IT infrastructure.

Basic knowledge of public cloud platforms such as

Alibaba Cloud, AWS, Azure, or Google Cloud Platform (GCP) .

Familiarity with Windows and Linux operating systems.

Cloud certifications (AWS Cloud Practitioner, Alibaba Cloud ACA, Microsoft Azure Fundamentals, or equivalent) are an advantage but not mandatory

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DADACONSULTANTS PTE. LTD.

Cloud infra Engineer (Junior)

Job Description

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Junior Cloud & Infra Engineer

TALENTSIS PTE. LTD.