Solution Architect

About The Company

DSV is a leading global transport and logistics company, connecting businesses and people in more than 80 countries. With a strong focus on reliability, efficiency, and sustainability, we provide end-to-end supply chain solutions across air, sea, road, and warehousing. At DSV, our culture is built on collaboration, entrepreneurship, and a commitment to continuous improvement. We believe our people are our greatest strength, and we offer diverse career opportunities in a dynamic international environment. By joining DSV, you become part of a global team working together to move the world forward.

Roles & Responsibilities:

Work alongside IT architecture teams to ensure technology solutions are aligned with the business architecture and solutions objectives.

Support, define, create test scripts and Testing scenarios for internal and external testing and training to perform functional Testing

The Solution Architect Contract Logistics acts as an interface between business and IT to represent the business interests in various IT-related project- and solution work-streams

Participate actively in the design and engineering phase of Logistics IT-solutions - especially around S/4 HANA EWM projects and migrations.

Responsibility of the worldwide roll-out and implementation of Logistics IT-solutions

Design, document and re-engineer business processes and manage projects and implement strategic Contract Logistics IT-solutions

UAT Support including preparation of test scenarios and overall coordination of the test phase in addition to the GO-Live support (First Level support) are managed by the Global Solution Architect

Support, define, create test scripts and Testing scenarios for internal and external testing and training to perform functional Testing

Provide Timely and accurate reporting on status and progress

Manage / report business risk, with proposed mitigations for the testing and training workstream within the overall program

The role supports the aligned global change management process in alignment with the wider CM global account team

The candidate is expected to satisfy the following criteria: -

Strategic Alignment: Collaborate with senior leadership to define and align business strategy with enterprise-wide goals and capabilities.

Solution Design / Target Operating Model Design: Develop and continuously evolve the business architecture, including defining the target operating model, process optimization, and systems integration.

Transformation Initiatives: Lead or support business transformation efforts, ensuring that change initiatives align with the overall architecture and contribute to the organization's strategic objectives.

Performance Management: Define key performance indicators (KPIs) and metrics to assess the effectiveness of business capabilities and architecture. Provide insights to help drive decision-making.

Process Improvement: Lead initiatives to streamline business processes, eliminate inefficiencies, and introduce best practices to enhance productivity and customer satisfaction.

Technology Collaboration: Work alongside IT architecture teams to ensure technology solutions are aligned with the business and strategic objectives.

Risk Management: Assess and mitigate risks associated with functional operational business processes, ensuring agility and resilience in response to internal and external changes.

Stakeholder Engagement: Work closely with stakeholders from various business units (e.g., Operations, IT) to understand their needs and provide solutions that optimize business outcomes.

Customer Orientation: Facilitate meetings and workshops together with external or internal Key Stakeholders

General Skills

Strong facilitation and documentation skills

Effective communication

Analytical and logical approach

Team player

Flexible to travel for business trips

Computer savvy with good working knowledge of business tools

Strong analytical and strategic thinking skills.

Excellent communication and presentation skills, with the ability to engage and influence senior leadership.

Solid understanding of business process modelling, capability mapping, and business model innovation.

Ability to work in cross-functional teams and manage multiple stakeholders.

Knowledge of Lean Methodologies, and business architecture tools like BPMN is a plus.

Experience And Qualification

Education: Bachelor's degree in business administration, Management, Information Systems, or related field. A master's degree or MBA is a plus.

Experience:

7+ years of experience in business architecture, business strategy contract logistics operations and solution design.

Proven track record of aligning business strategies with operational initiatives and driving business transformation.

Behavior traits to identify:

Innovative and forward-thinking.

Ability to work independently and take initiative.

High attention to detail with strong organizational skills.

Comfortable working in a fast-paced and dynamic business environment.