itcan pte. limited
Singapore / Global
Service Desk Engineer
- Remote
Singapore / Global
. End-to-End Ticket Lifecycle and monitoring relevant metrics . Incident Management Workflow, including appropriate escalation . First Call Resolution and Remote assistance . Users' IT accounts and access management (e.g. AD and Email account) . Password Resets and Account unlock (including self-service) . Process Change & Service requests
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global
Bedok South, Singapore / Global