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HELLMANN WORLDWIDE LOGISTICS LLP

Singapore / Global

System IT Administrator

  • Remote

Job Description

Handle all end user IT support requests with professional manner

Provide front line / end user / remote support in all IT related issues

Support and maintain the servers, local area network, wide area network and wireless network including users' laptop, mobile configuration and printer setup.

Maintain proper records and documentations (fixed assets and equipment inventory etc) of the IT related services

Troubleshooting and diagnose of user IT incidents (for system software and hardware including printers system and door access system)

Handle IT new user creation/deletion/modification requests

Handle/ support / coordinate with regional IT, external vendor and 3rd party support. To check on system updates periodically. Provide solutions to user' issues.

Align with HQ to maintain IT standard and compliance

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