Technical Support Technician

Salary Package: Basic up to $3800 [Experience Based]

Working Day: 5.5 work week | 9am-6pm

Work Location: Woodlands

Attractive remuneration and incentives

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Responsibility:

Provide onsite and remote technical support for CCTV and security surveillance systems.

Install, configure, maintain and troubleshoot IP cameras, NVR/DVR and CCTV management software.

Troubleshoot IP networking, LAN, PoE switches, routers and network connectivity issues.

Diagnose CCTV issues including camera offline, video loss, recording and HDD/storage problems.

Support installation and troubleshooting of Access Control Systems, card readers and door controllers.

Perform system testing, preventive maintenance, firmware upgrades and system commissioning.

Conduct onsite fault diagnosis, equipment replacement, recabling and system upgrades.

Support servers, NAS, storage and backup systems.

Prepare service reports and document technical findings and corrective actions.

Liaise with customers, suppliers and internal teams to resolve technical issues.

Attend planned maintenance and emergency service calls when required.

Requirement:

Diploma/Degree in IT, Computer Science, Computer Engineering, Electronics, Electrical Engineering, Security Systems or related fields.

1–2 years of relevant experience in CCTV, security systems, IT support or networking preferred.

Good knowledge of IP networking, TCP/IP, LAN, IP addressing and PoE.

Familiar with IP cameras, NVR/DVR and CCTV/VMS systems.

Comfortable travelling between sites: Class 3 is an advantage

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Seize This Opportunity !

Only shortlisted candidates will be contacted.

Ieran Bey

Registration No: R26159634

EA Licence no: 14C7121

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