Platform Engineer

We are hiring a Platform Operations Engineer for one of our clients in Singapore .

Key Responsibilities:

Work with L1 vendor engineers and the internal team to oversee day-to-day operational support and maintenance of critical infrastructure platforms across on-premises and hybrid environments.

Provide technical oversight across compute, storage, virtualisation, operating systems, backup, disaster recovery (DR), high availability (HA), and related infrastructure platforms.

Lead incident management for complex issues, including technical deep dives, root cause analysis, recovery planning, and timely resolution follow-up.

Manage and coordinate vendor activities to ensure operational tasks, incidents, service requests, and technical deliverables are completed effectively and within expected timelines.

Review and assess technical changes, service requests (SRs), implementation plans, and recovery approaches to ensure they are practical, supportable, and aligned with operational, security, and architectural requirements.

Support technical and security governance activities, including change review, risk awareness, compliance and operational readiness checks.

Support infrastructure modernisation and the multi-year technology refresh programme while maintaining stable day-to-day operations with minimal downtime.

Plan, coordinate, and track technical infrastructure activities across internal teams and vendors for refresh, upgrade, migration, and other technical project initiatives.

Track project risks, issues, dependencies, action items, and status updates to ensure milestones, operational commitments, and implementation readiness are met.

Work with application, network, security, and vendor teams to resolve platform-related issues and maintain runbooks, SOPs, governance artefacts, and supporting documentation.

Required Skills and Qualifications:

Experience with infrastructure platforms such as VMware, Hyper-V, or Nutanix

Experience with Red Hat Linux and/or Windows Server environments

Familiarity with enterprise storage, backup, HA, and DR solutions

Strong understanding of monitoring, observability, logging, and alerting practices

Solid understanding of networking fundamentals such as TCP/IP, DNS, routing, firewalls, load balancing, and

segmentation

Familiarity with hybrid infrastructure environments, including AWS or Azure