Compliance System Engineer- Perm with Bonuses

Job Responsibilities

O&S Core Activities

To ensure smooth operation of existing systems under the OneNS project and successful implementation of any upgraded software and hardware components.

To liaise and work with the Authority appointed teams, contractors, service providers, third parties and Authority appointed personnel in the course of delivering the project activities.

To monitor and ensure system adhere to applicable standards, policies and directives.

To perform IT system compliance activities such as performing Log Reviews, Account and Access Rights Review and Compliance reports reviews.

To support and work with the Authority in managing Clients system audits.

To manage and maintain all development, configuration and documentation in accordance to the Authority's quality standards.

To manage Vulnerability Assessment (VA) activities, and work with the Authority appointed Contractor to rectify all issues identified.

To provide project status reporting on a regular basis.

To manage remediation for obsolete system components.

To manage the retirement and disposal of obsolete system components.

To assist the Clients Team for any experimentations, researching, testing and evaluation;

Incident Management

To manage system support issues to resolve all defects that are reported.

To respond to incidents and problem reports in accordance to Authority stipulated Service Level Agreement (SLA).

To lead investigation and liaise with required stakeholders on resolution of problem (including those which are cross-systems or due to Authority Furnished Equipment)

To provide timely updates to user management and client on incidents / problem investigation.

To provide regular consolidated incident summary (including those which are cross-systems, infra incident or due to AFE) to user.

To perform defect trend analysis to address recurring incident.

Managing the resources in ensuring the expedient and proper closure of incidents and service requests.

To perform defect trend analysis to address recurring incident.

Change Request Management

To propose continuous improvement initiatives to strengthen compliance, cybersecurity posture, and improve work processes

To conduct requirement gathering with the end users; oversees and manage the implementation of the changes required; and ensuring satisfactory and timely delivery to the users.

To plan and manage implementation such as Change Request to enable the smooth deployment of the solution. This includes planning, providing support to set-up, identifying and facilitating data collection, highlighting project issues, as well as escalating and facilitating closure of issues with users.

To manage and work with the existing system integrators of IT systems, in integrating all components of the solution to deliver the solution.

To manage all necessary acceptance tests performed by delivery team and verify that the solution meets the specifications and requirements.

To provide change management services to ensure the stakeholders and user communities are well informed of the project matters.

To seek approval and clearance for the execution of the Change Management which includes all materials and information to be used for the execution.

Job Qualifications

Tertiary qualification in Information Technology or Engineering or any relevant field

Experience in IT audit is advantageous.

Familiarity with IM8 or equivalent ICT policies is advantageous

Experience in AWS Cloud is advantageous

Senior Engineer:

Shall have at least 3 years of working experience in Information Technology.

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