Associate Engineer

Job Description :

An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every 'hello' at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when you say hello to us, you are really empowered to say…'Hello BIG Possibilities'.

We are looking for an

Associate Engineer

to work in iLab, supporting testing and validation of broadband devices and services.

The role will mainly perform

User Acceptance Testing (UAT)

for broadband devices such as Residential Gateways (RG), ONT/ONR and Wi-Fi devices. The Associate Engineer will work closely with Engineering, Operations and vendors to ensure new devices and firmware meet the required test criteria before deployment to customers.

The role will also support daily lab operations, troubleshooting, test automation and maintenance of lab systems.

Make an impact by:

Perform

UAT for broadband devices and new firmware

according to test plans and acceptance criteria.

Test broadband devices such as

RG, ONT/ONR, Wi-Fi routers and mesh devices

.

Perform basic

functional, regression, performance, stability and security testing

.

Support

GPON/XGS-PON broadband testing

and new project implementation in the lab.

Perform basic network testing using tools such as

Wireshark, iPerf, ping and other network test tools

.

Perform Wi-Fi testing such as

speed, connectivity, coverage, stability and roaming

.

Monitor

firmware soak and stability tests

and report any abnormal behaviour.

Reproduce reported faults in the lab and assist engineers and vendors with troubleshooting.

Collect device logs, packet captures and test results for problem investigation.

Record test results and report defects or issues found during UAT.

Retest firmware after fixes are provided by vendors or Engineering.

Support development and improvement of

test cases and test procedures

.

Support

test automation and RPA activities

to reduce repetitive manual testing.

Perform basic scripting or automation using

Python or other scripting tools

, where required.

Maintain lab equipment, test devices and test environments.

Perform basic maintenance of lab servers, including

OS updates, security patches and SSL certificate renewal

.

Maintain proper documentation of test results, firmware versions and lab configurations.

Work closely with Engineering, Operations and vendors on testing and troubleshooting activities.

Perform other technical or lab-related tasks assigned by the manager.

Skills for Success:

Diploma in

Engineering, Telecommunications, Computer Science, Information Technology

or equivalent from a recognised institution.

No experienced required.

Basic understanding of

networking and TCP/IP

.

Basic knowledge of IP addressing, DHCP, DNS, VLAN and Wi-Fi.

Familiarity with

Windows and Linux

environments.

Basic knowledge of network troubleshooting tools such as

Wireshark, ping and iPerf

would be an advantage.

Basic knowledge of

GPON, broadband routers, ONT/ONR or Wi-Fi devices

would be an advantage.

Familiarity with

VMware and Docker

would be an advantage.

Basic knowledge of

Python or scripting

would be an advantage.

Interest in

test automation, RPA and networking technologies

.

CCNA or ITIL 4 certification would be an advantage but is not mandatory.