NCS Group
Singapore / Global
Singapore / Global
Job Description
NCS is a leading AI Tech Services company. With a 15,000-strong team across the Asia Pacific, NCS scales its platforms and capabilities to provide clients with greater agility and AI expertise across a range of Industries. Embracing a strong ecosystem of global partners, NCS transforms technology services delivery combining AI with digital resilience to drive real business impact. NCS is a subsidiary of the Singtel Group.
You will be part of the
AI Center of Excellence (AI COE) , a centralized platform team responsible for building, operating, and evolving
enterprise-grade AI and data platforms
consumed by multiple internal engineering and project teams.
The AI COE operates as a
platform product organization , not a project delivery or system integration team. It owns shared capabilities end-to-end, including integration services, AI enablement, developer tooling, observability, and governance. Success is measured by
platform adoption, usability, reliability, and long-term value , rather than one-off delivery milestones.
In this role, you will embed
automation, security, and operability
into the AI COE platform. You will ensure platform services are provisioned, deployed, and operated in a secure, repeatable, and observable manner.
What will you do?
Platform Automation & CI/CD
Build and maintain robust CI/CD pipelines for platform and AI services
Standardize deployment and release processes across the platform
Develop and maintain reusable automation artifacts and templates
Implement Infrastructure as Code (IaC) using Terraform or equivalent tools
Security & Compliance
Implement security controls within delivery pipelines
Enforce policy compliance and secure pipeline practices
Ensure platform services meet enterprise security standards
Platform Observability & Operations
Operate and enhance platform observability tooling (OpenTelemetry, Grafana, Prometheus, Loki, Tempo)
Implement sidecar and service-level operational patterns
Monitor platform health, performance, and reliability metrics
Troubleshoot and resolve platform-related issues proactively
Collaborate closely with Platform AI Engineers and other platform teams
Drive continuous improvement initiatives for platform reliability and usability
Contribute to platform adoption strategies and developer experience enhancements
The ideal candidate should possess:
3–5 years of experience
in DevOps or platform engineering roles
Open to a contractual role
Experience supporting shared platforms
or multi-tenant environments
Strong expertise in Infrastructure as Code
(Terraform or equivalent)
Proven experience with CI/CD automation
for cloud-native platforms
Hands‑on experience with Kubernetes
and Helm deployment patterns
Proficiency in observability tooling : OpenTelemetry, Grafana, Prometheus, Loki, Tempo
Understanding of sidecar patterns
and service-level operational practices
Familiarity with secure pipeline practices
and policy enforcement concepts
Automation-first mindset
with strong attention to security and reliability
Platform ownership mentality
and commitment to continuous improvement
Strong collaboration and communication skills
to work across multidisciplinary teams
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field
(or equivalent practical experience)
Why Join NCS?
Grow with Us
Work on cutting-edge AI products that shape the future of technology
Collaborate with talented, passionate teams across research, engineering, and design
Access continuous learning opportunities and career development pathways
Make an Impact
Transform AI research into products that solve real problems for clients and users
Drive innovation in a leading Technology Services Firm with regional presence
Contribute to building a better future through responsible, human‑centred AI
Thrive in Our Culture
Experience a
human-to-human
approach where relationships and collaboration matter
Be part of
Team NCS , where bold ideas meet practical execution
Enjoy a supportive environment that values diversity, inclusion, and respect
We are driven by our AEIOU beliefs—Adventure, Excellence, Integrity, Ownership, and Unity—and we seek individuals who embody these values in both their professional and personal lives. We are committed to our Impact: Valuing our clients, Growing our people, and Creating our future.
Together, we make the extraordinary happen.
Learn more about
and visit our LinkedIn career site.
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