Solutions Engineer

Solutions Engineer – Customer Integrations

Employment Type:

Contract – 12 Months

Pay Rate:

$22–$25 USD/hour (tentative)

Industry:

Cloud, Cybersecurity & Technology Solutions

About the Role

We are looking for a

Solutions Engineer

to join a cross-functional project team supporting customer integrations and technology-based solutions.

In this role, you will work closely with customers and internal teams to deliver technical solutions, troubleshoot integration challenges, support implementation activities, and help ensure successful go-live.

This is a great opportunity for someone with experience in

Solutions Engineering, Technical Consulting, Customer Integration, Cloud, Cybersecurity, or Technical Implementation .

Key Responsibilities

Work as part of a cross-functional project team to develop and deliver technology-based solutions.

Consult with customers and internal stakeholders regarding technical feasibility and solution requirements.

Own the technical components of customer integration projects, including:

Configuration

Troubleshooting and debugging

Technical documentation

Testing

Go-live support

Integrate cloud, security, and technology solutions to meet customer requirements.

Partner with

Sales, Business Support, Engineering, Product Development, and Technical Support

teams to resolve technical issues.

Support customers during trials, integrations, implementations, and post-production activities.

Accurately estimate and scope technical implementation timelines.

Identify technical risks, dependencies, and potential implementation challenges.

Develop and communicate appropriate mitigation strategies.

Review technical configurations with Professional Services team members to ensure quality, accuracy, and alignment with requirements.

Help ensure successful customer implementation and overall solution delivery.

What We're Looking For

Experience in

Solutions Engineering, Technical Consulting, Sales Engineering, Professional Services, or Technical Implementation .

Experience working directly with customers on technical projects or integrations.

Strong understanding of cloud, cybersecurity, networking, or enterprise technology solutions.

Experience with technical troubleshooting, configuration, testing, and debugging.

Ability to understand customer requirements and translate them into technical solutions.

Strong problem-solving and analytical skills.

Ability to collaborate effectively with Sales, Engineering, Product, and Technical Support teams.

Strong communication and documentation skills.

Ability to manage multiple technical tasks and projects while meeting implementation timelines.

Preferred Experience

Experience with one or more of the following is highly relevant:

Cloud computing

Cybersecurity / web security

Customer integrations

API integrations

Networking

Technical consulting

Professional Services

Enterprise technology solutions

Implementation and deployment

Troubleshooting and debugging

Why Join?

Work with a leading technology and cloud security environment

Opportunity to work on customer-facing technical integration projects

Collaborate with cross-functional global teams

Gain exposure to cloud, cybersecurity, and enterprise technology solutions

Rate:

$22–$25 USD/hour (tentative)

Contract Duration:

12 months

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