Astek
Singapore / Global
Singapore / Global
Company Summary
ASTEK is a multi-national technology and engineering consulting firm based in France. They have been around for over 30 years with a community of more than 7200 experts empowering clients in 22 countries throughout Europe, APAC, Middle East and the Americas.
Role Overview
We are looking for an experienced
Production Support / Site Reliability Engineer (SRE)
with experience in
Agentic AI
to support mission-critical, business-facing applications. This is a hands-on,
techno-functional role
covering production operations, incident resolution, system reliability, and stakeholder support across modern cloud and containerised environments.
Key Responsibilities
Provide day-to-day
production and application support
for mission-critical, business-facing systems.
Investigate and resolve complex application and infrastructure issues across multiple technology layers.
Manage
incident triage, incident management, problem management, and root cause analysis .
Monitor application health, system performance, batch processes, and scheduled workloads to maintain service reliability.
Troubleshoot issues across
Linux/Unix, cloud, containerised, and application environments .
Develop and maintain
Bash/Shell scripts
to support operational activities and automation.
Work closely with business users, engineering teams, and other stakeholders to resolve production issues and minimise service disruption.
Identify opportunities to improve
system reliability, monitoring, automation, and operational processes .
Requirements
Degree in
Computer Science, Information Technology , or a related discipline.
At least
5 years of experience
in
Production/Application Support
or
Site Reliability Engineering (SRE) .
Strong hands-on experience supporting
business-facing applications and users .
Proficiency in
Control-M, Unix/Linux, Bash, and Shell scripting .
Experience with
AWS and/or Azure
and cloud-native environments.
Hands-on experience with
Kubernetes and containerised applications .
Familiarity with operational and infrastructure tools such as
AutoSys, Datadog, and Terraform .
Strong troubleshooting skills across application and infrastructure layers.
Experience with
incident and problem management .
Strong analytical, communication, and stakeholder management skills.
Proactive, collaborative, and adaptable approach to working in fast-paced environments
Exposure to
Agentic AI
technologies and AI-enabled operational use cases.
Key Technologies
Control-M | Unix/Linux | Bash/Shell | AWS | Azure | Kubernetes | AutoSys | Datadog | Terraform | Cloud-Native | Agentic AI
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global