Linux Support Engineer (Contract, East)

Monitor, maintain, and optimize a wide range of systems and infrastructure to ensure peak performance and availability. Act as the single point of contact for customers, coordinating seamlessly with internal teams to deliver fast, high-quality resolutions within SLAs. Lead incident and problem management end-to-end - from first alert to root cause analysis and permanent fix. Manage change, configuration, and implementation tasks across supported systems and products with precision and care. Conduct proactive and preventive maintenance. Work alongside senior engineers, manage local vendors, and support end-users during critical service cutovers. Use your scripting skills in BASH, Python, and PERL to streamline operations and eliminate repetitive work.

Requirements:

Diploma or Bachelor's Degree in Computer Science, Electronic Engineering, Telecommunications, or equivalent

At least 3 years of hands-on IT infrastructure experience

Strong working knowledge of RHEL and VMware environments

Experience with Incident, Problem, and Change Management (ITIL)

Scripting proficiency in BASH and/or Python

ITIL Foundation v3 Certification is a plus

Unix/Linux and VMware Certifications is a plus

Good to Have:

Experience with IBM MQ and enterprise middleware

Familiarity with security tools such as QRadar, Nessus, or McAfee ePO

Hands-on exposure to storage and backup platforms (DELL EMC, Veritas)

Experience participating in DC failover testing

Java debugging experience

GMP Technologies (S) Pte Ltd | EA License: 11C3793 | EA Personnel: Bautista Gia Grace De Guzman | Registration No: R23111973

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