Linux System Engineer

We are currently seeking Linux System Engineers to support large-scale production infrastructure across data centre and colocation environments within one of the world's largest hyperscale infrastructure environments.

This is a hands-on infrastructure operations role combining Linux troubleshooting, server hardware, physical connectivity and production support. We are particularly interested in engineers who are comfortable working from the Linux command line to diagnose server, network and infrastructure issues within live production environments.

Responsibilities

Use Linux command-line tools to diagnose server, connectivity and infrastructure issues within live production environments

Perform Linux-based diagnostics including connectivity testing, log analysis, interface checks and fault isolation

Troubleshoot physical server hardware, physical connectivity, optics, fibre and related production infrastructure issues

Perform server break/fix activities and coordinate troubleshooting across hardware, cabling and circuits

Coordinate Smart Hands / Remote Hands vendors and onsite technicians during incidents, maintenance and implementations

Work with ISPs, colocation providers, vendors and internal engineering teams to resolve production issues

Track infrastructure requests, incidents, inventory and operational updates through JIRA and internal systems

Support server, circuit and spares inventory management and infrastructure audits

Execute maintenance activities in accordance with MOPs and operational procedures

Maintain accurate technical and operational documentation

Support mission-critical production environments with a strong focus on uptime and operational standards

Experience:

Strong hands-on Linux/Unix command-line experience within infrastructure or production environments

Comfortable using Linux to troubleshoot network connectivity, interfaces, processes, logs and server-related issues

Experience within Linux Infrastructure, Data Centre Operations, Server Operations, Systems Administration or Infrastructure Operations

Experience troubleshooting physical server hardware within production environments

Understanding of fibre, optics, cabling and physical connectivity

Strong troubleshooting and fault-isolation skills across Linux, server hardware and infrastructure

Experience working with JIRA or similar ticketing platforms

Experience coordinating with vendors, field engineers, Smart Hands teams, colocation providers or ISPs

Experience following MOPs, operational procedures and technical implementation documentation

Strong communication skills and ability to work independently within fast-paced production environments