Learning And Development Specialist

FoodMax is looking for a passionate Learning & Development (L&D) Specialist to support our fast-growing retail, warehouse, and corporate workforce. This role will focus on training coordination, onboarding, skills development, and learning operations, working closely with HR, Operations, and business leaders. Fresh graduates with strong interest in HR, training, or people development are welcome to apply.

Key Responsibilities

1. Onboarding & Training Operations

Coordinate onboarding programs for office, retail, and warehouse staff , including training schedules, materials, and logistics

Support end-to-end onboarding process to ensure smooth employee integration

Liaise with internal trainers, HR, warehouse, and operations teams to align training execution

2. Learning Program Development & Support

Assist in designing, updating, and maintaining training materials (slides, SOPs, manuals, videos)

Support rollout of functional training such as operations SOPs, safety, service standards, and system training

Track training attendance, completion, and effectiveness

3. Learning Administration & Reporting

Maintain training records, certifications, and learning data in HR systems

Prepare basic training reports and dashboards (attendance, completion rate, training hours)

Support audit or compliance-related training documentation

4. Stakeholder & Cross-Department Collaboration

Work closely with HR, Operations, Sales, and Warehouse teams to identify training needs

Support trainers and managers in organizing refresher training or ad-hoc learning sessions

Act as a point of contact for training-related enquiries

5. Continuous Improvement

Collect feedback from participants and trainers to improve training programs

Stay updated on basic L&D best practices and propose simple improvements suitable for FoodMax's operational environment

Job Requirements

Diploma or Degree in Human Resources, Business, Psychology, Education, or related fields

Fresh graduates are welcome ; relevant internships or project experience is a plus

1–2 years of experience in HR, L&D, training coordination, or operations training is an advantage

Strong coordination and organizational skills

Good communication skills (spoken and written English; Mandarin is an advantage for operational training)

Detail-oriented, proactive, and willing to learn

Positive attitude with strong learning mindset

Able to work in a fast-paced and operational environment

Willing to support training at different locations when required

Why Join FoodMax

Exposure to end-to-end L&D operations in a fast-growing FMCG/food business

Hands-on learning opportunities across corporate, retail, and warehouse operations

Supportive environment for fresh graduates to grow into HR/L&D professionals