Hiring Now- IT Roving Engineer

Job Description

Provide onsite desktop support services to end users

Receive, prioritize, troubleshoot, document, and resolve end-user incidents and service requests within agreed SLA timelines

Escalate unresolved incidents to appropriate resolver groups or third-party vendors where necessary

Perform desktop/laptop imaging and re-imaging activities

Support device deployment, replacement, and technology refresh exercises

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ITCAN PTE. LIMITED

Hiring Now- IT Roving Engineer

Job Description

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