AV Engineer

Job Summary We are seeking a skilled and motivated Audio Visual (AV) Technician to install, maintain, troubleshoot, and support a wide range of AV systems including LED displays, digital signage, video walls, meeting room solutions, sound systems, interactive displays, and networked AV equipment. The ideal candidate should possess strong technical skills, be customer-oriented, and be able to work independently or as part of a project team.

Key Responsibilities Installation & Commissioning Install LED displays, LCD displays, video walls, kiosks, projectors, and digital signage systems.

Install audio systems including speakers, amplifiers, microphones, and DSP equipment.

Install video conferencing systems (e.g. Microsoft Teams Rooms, Zoom Rooms).

Perform cable routing, cable termination, and cable management.

Mount TVs, projectors, cameras, speakers, and AV equipment safely.

Configure AV hardware and software according to project requirements.

Maintenance & Troubleshooting Perform preventive maintenance according to maintenance schedules.

Diagnose and repair hardware and software faults.

Replace faulty AV components and peripherals.

Troubleshoot: Display issues Audio feedback or distortion HDMI/DisplayPort signal problems Network connectivity Digital signage playback Touchscreen calibration Video wall controller issues

Escalate complex issues to senior engineers when necessary.

Technical Support Provide onsite and remote technical support.

Respond to service tickets within SLA requirements.

Assist customers in operating AV systems.

Perform system testing after repairs or installations.

Document service reports and maintenance records.

Project Support Assist Project Engineers during deployment.

Conduct site surveys and collect technical measurements.

Participate in User Acceptance Testing (UAT).

Prepare commissioning documentation.

Support equipment migration and relocation projects.

Equipment Covered The technician may work with:

LED Display Systems

LCD Commercial Displays

Video Walls

Interactive Displays

Digital Signage Players

Android Media Players

Windows Mini PCs

Matrix Switchers

Video Wall Controllers

Audio DSP

Power Amplifiers

Ceiling Speakers

Wireless Microphones

PTZ Cameras

Video Conferencing Equipment

HDMI Extenders

Network Switches

UPS Systems

Required Skills Technical Skills AV installation and servicing

Basic networking (TCP/IP)

Windows operating systems

Android media devices

HDMI/DisplayPort troubleshooting

Audio system setup

Cable termination

Rack installation

Basic electrical knowledge

Hand and power tool proficiency

Soft Skills Good communication skills

Customer service mindset

Problem-solving ability

Time management

Teamwork

Ability to work under pressure

Willingness to travel for onsite support

Qualifications Diploma or Certificate in: Electronics Electrical Engineering Information Technology Audio Visual Technology Mechatronics

Fresh graduates are welcome to apply.

Relevant AV experience is an advantage.