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ntt singapore pte. ltd.

Kallang, Singapore / Global

Desktop Engineer (Govt)_Contract Renewable

  • $4400-$5400

Job Description

Job Description & Requirements

IT technical support and operations services.

Troubleshooting Laptop/Desktop, email, software Issues.

Provide a helpdesk service for users' enquiries and technical issue reporting on system usage, through phone and emails.

For Technical issues, make assessment if it can be resolved with the level of system access provided. Escalate unsolved case to other trams within the stated SLA timing.

Familiar in Networking

Has provided some level 1 & 2 user support to end user and VIPs

Able to communicate clearly, work in a team.

Requirements:

Nitec/Higher Nitec or Diploma in Computer Technology

Minimum 3 years of experience in Desktop Troubleshooting.

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