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mount pleasant veterinary group pte. ltd.

Singapore / Global

Client Service Coordinator

Job Description

Mars Veterinary Health (MVH) is a global leading provider of high-quality, advanced veterinary care for companion animals. Our business offers a wide range of high-quality medical services covering preventive and basic health care as well as advanced diagnostics, internal medicine, intensive care, surgery and orthopaedics. MVH also provides rehabilitation, physiotherapy, dietary advice and offers selected pet food, pharmaceutical and care products.

Working together to improve the lives of veterinary professionals, pets and clients.

We invite you to join us as Client Service Coordinator if you

Enjoy working with clients face to face

Have a love for animals

Like interacting with different people in a fast pace environment

Do you have

'O' levels certificate or above education

Prior front facing customer experience

Our role is full time, at 44 hours per week on rotation (inclusive of weekends). This is a full time role with minimum one year of commitment. Eligibility to work without visa sponsorship is required for this vacancy.

Responsibilities for this role (not exhaustive):

Manage incoming phone lines & directing calls

Scheduling appointments and communicating booking requirements to clients

Communicating patient arrivals and emergencies to clinical staff

Finalizing invoices, processing payment, and balancing the till

Dispensing medication

Perform various ad hoc administrative duties

Do note that only shortlisted candidates will be notified.

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