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amber compounding pharmacy pte. ltd.

Singapore / Global

Client Services Coordinator

Job Description

Clinic Services Coordinator

Job Summary

Serve as the vital link between clinics, healthcare professionals, and the compounding laboratory by managing clinic enquiries and requests. Ensure clear communication, accurate coordination, and timely completion of all requests to support seamless clinic operations.

Responsibilities

Receive and respond promptly to incoming clinic enquiries and requests as the primary contact

Communicate clearly and professionally with doctors, clinics, and healthcare professionals to understand their needs

Clarify and confirm all necessary information before processing requests to ensure accuracy

Coordinate and relay requests efficiently to the compounding laboratory and internal teams for action

Proactively follow up on outstanding requests to ensure timely completion and resolution

Provide regular updates to clinics on request progress and promptly communicate any issues

Maintain accurate records of enquiries, requests, and communications to support smooth handovers

Build and sustain strong, professional relationships with clinic partners to foster collaboration

Preferred competencies and qualifications

Previous experience in pharmacy, healthcare, clinics, customer service, or administration is advantageous

Apply Now

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