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aac technologies pte. ltd.

Tampines / Global

Field Application Engineer

Job Description

Job Responsibilites:

Technical Support: Act as the primary technical contact for customers by addressing technical inquiries, providing product solutions, and troubleshooting issues.

Product Promotion: Develop a strong understanding of the company's MEMS and ASIC product portfolio and recommend suitable solutions based on customer application and chip performance requirements.

Customer Engagement: Gather customer requirements, identify pain points, and communicate valuable feedback to internal engineering teams to support product improvements and future development.

Problem Solving: Perform first-level technical support, including failure analysis (FA) and debugging, while collaborating with MEMS, ASIC, and system engineering teams to resolve complex technical issues.

Documentation: Prepare technical documents, application notes, user guides, and presentations to enhance customer understanding and support product adoption.

Job Requirements:

Bachelor's Degree in Electronics Engineering, Physics, Mechanical Engineering, or a related field.

Knowledge of MEMS device principles, fabrication processes, and basic ASIC design concepts.

Candidates with relevant technical knowledge or experience in MEMS and ASIC applications are encouraged to apply.

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