Data Centre Operations Support

Operations & Infrastructure Support

Support the operation and maintenance of data centre facilities and critical infrastructure.

Monitor environmental, facility, and equipment conditions to ensure operational continuity.

Coordinate maintenance activities, equipment installations, and vendor support.

Maintain infrastructure assets, cabling, and facility organisation.

Security & Compliance

Support physical security operations, including access management and monitoring systems.

Assist with visitor coordination, security records, and compliance activities.

Report operational, security, and facility-related incidents.

IT Operations

Monitor system availability, performance, and operational alerts.

Perform basic troubleshooting and administration tasks.

Support backup, disaster recovery, incident, change, and access management processes.

Assist with security monitoring and routine operational checks.

Documentation & Reporting

Maintain asset inventories, infrastructure records, and operational documentation.

Record incidents, maintenance activities, and operational metrics.

Prepare routine reports and ensure documentation remains current.

Requirements

Diploma/Degree in IT, Engineering, Facilities Management, or related discipline.

Experience in IT operations, infrastructure support, data centre operations, or technical environments.

Understanding of infrastructure systems, operational processes, security, and compliance requirements.

Strong analytical, problem-solving, and communication skills.

Able to support shift work or operational emergencies when required.

Preferred Certifications

ITIL Foundation or equivalent.

Data Centre Operations or Infrastructure-related certifications.

Basic Systems, Networking, or Cloud certifications.

Security and compliance awareness certification