Information Technology Operations Engineer

WE'RE HIRING | IT Operations Engineer | Singapore

Location:

Singapore

Work Mode:

Fully Onsite (WFO)

Contract:

Until EOY

Salary:

Up to

SGD 8,000/month

Are you an experienced

IT Operations Engineer

with strong expertise in

endpoint management, network troubleshooting, IT Asset Management, AV/VC support, and executive IT support

We are looking for a skilled

IT Operations Engineer

to join our team in Singapore and provide reliable, high-quality IT operations and end-user technology support in a fast-paced enterprise environment.

Key Responsibilities

Lead and continuously improve

IT services and endpoint operations .

Analyze and automate high-volume service tickets to improve operational efficiency.

Provide hands-on support for

IT devices, infrastructure, endpoints, and networking .

Provide end-to-end

AV/VC troubleshooting and support

for conference rooms, executive meetings, town halls, and critical business events.

Coordinate with

Facilities, Network, Security, vendors, and business stakeholders

to resolve AV/VC issues quickly.

Deliver

high-touch executive/white-glove IT support , including rapid response and proactive device & meeting readiness checks.

Monitor

LAN/WAN/WLAN

environments and troubleshoot network issues with vendors.

Manage the complete

IT Asset Management (ITAM) lifecycle , including procurement, deployment, maintenance, tracking, and decommissioning.

Maintain IT asset lifecycle policies and processes and provide regular reporting to IT leadership.

Collaborate with business stakeholders to align IT operations with business requirements.

Support

IT change management and global IT project implementations .

Maintain documentation covering room standards, support procedures, known issues, vendor contacts, and escalation paths.

Minimum Qualifications

5–7+ years

of relevant IT Operations experience

Strong experience in

Endpoint Management, Network Troubleshooting, and IT Asset Management

Hands-on experience with

Windows/macOS, Active Directory, and MDM solutions

Experience with enterprise ticketing platforms such as

ServiceNow

Strong

AV/VC and conference room technology

experience

Experience with

Microsoft Teams, Zoom, Neat devices , and custom conference room systems

Proven experience providing

executive-level / white-glove IT support

Strong troubleshooting, communication, and stakeholder-management skills

Excellent documentation and service-management capabilities

Fluent English

Preferred Qualifications

ITIL or PMP certification

Experience supporting

large-scale enterprise user environments

Familiarity with

data center infrastructure , including UPS, CRAC, rack/power management, and related components

Interested

If you have strong experience across

IT Operations + Endpoint + Networking + ITAM + AV/VC + Executive Support , we would love to hear from you.

Interested candidates are encouraged to share their updated CV.

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What's App: +65 3152 2521

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