Teamlease Digital Private Limited
Singapore / Global
GET
The Big Jobsite
Singapore / Global
We are looking for an
L1 Network Engineer
to provide first-level network support, monitoring, and troubleshooting for a banking client's IT infrastructure. The role involves monitoring network systems, resolving basic connectivity issues, managing incidents, and escalating complex issues to L2/L3 teams and vendors.
Key Responsibilities
Monitor network infrastructure and respond to alerts and incidents.
Perform first-level troubleshooting of network connectivity and performance issues.
Support
Cisco switching and routing
infrastructure.
Perform network checks, configuration activities, installations, and break/fix activities.
Support BAU operations and network infrastructure projects.
Monitor network performance and bandwidth and identify irregularities.
Coordinate with
L2/L3 engineers
for advanced troubleshooting and resolution.
Liaise with vendors for troubleshooting, RCA, and technical support.
Work with end users to diagnose and resolve connectivity issues.
Support internal change requests, including change reviews, downtime planning, and configuration activities.
Provide access to vendors for network devices as required.
Coordinate with implementation engineers and project managers for network deployments.
Provide onsite technical and field engineering support when required.
Gradually take ownership of assigned network installations, incidents, and problem-management activities.
Follow defined network processes,
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