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archer logic (s) pte ltd

Singapore, Ubi / Global

ServiceNow Technical Developer

  • $6000-$9000

Job Description

Seeking an experienced Senior ServiceNow Technical Developer to design, develop, integrate, and support ServiceNow ITSM and SMoD solutions within a complex telecommunications environment.

Hands on experience in ServiceNow major modules like - ITSM, ITIL, Integrations, Scripts, Catalogs, CSM, Custom applications.

Worked on Update and development of ServiceNow applications, modules business rules, email notifications, Scheduled Jobs, Script Includes, Events, forms, SLAs, Access Controls, Workflow, Homepage Administration, User Administration, Update sets, Notifications, etc.

Excellent knowledge on Workflows, Automation of approvals, change process.

Experience with enterprise-scale integrations.

Code or script test automation as well as carry out automated testing procedures in testing and production environments.

Developing technical specifications & project/test planning as well as participate in project meetings and discussion.

Following the Agile framework.

Requirements

Degree or diploma in Information Technology field or equivalent

At least 4+years in ITSM and SMoD solutions

Understand automation concepts and their application in day-to-day service delivery

Flow Designer

Workflow Automation

Business Rules

Client Scripts

OSS/BSS Integration

Troubleshooting &Performance

Telecom Operations knowledge

Good knowledge in ITIL processes

Background in scripting/coding for automation service tasks, translate business requirements into technical requirements, testing validation

No Recruitment Agency needed.

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