ServiceNow Developer

We are seeking an experienced ServiceNow Developer with strong expertise in App Engine development to join our team. This role combines hands-on development with technical leadership responsibilities, guiding junior developers whilst delivering complex ServiceNow solutions.

Key Responsibilities

Lead the development and implementation of custom applications using ServiceNow App Engine

Provide technical mentorship and guidance to junior developers

Design and develop complex workflows, business rules, and custom applications

Establish coding standards and best practices for the development team

Conduct code reviews and ensure quality of deliverables

Troubleshoot complex technical issues and provide solutions

Create technical documentation and knowledge base articles

Participate in architecture discussions and solution design sessions

Required Qualifications

Minimum 7 years of ServiceNow development and implementation experience

Minimum 3 years of hands-on experience with ServiceNow development.

Current ServiceNow certifications (e.g., Certified Application Developer, Certified Implementation Specialist)

Experience in at least 2 large-scale ServiceNow implementations

Strong expertise in JavaScript and ServiceNow scripting

Proven track record of technical leadership and mentoring

Technical Skills

Advanced knowledge of ServiceNow App Engine Studio and App Engine Templates

Expertise in ServiceNow scripting using JavaScript

Strong understanding of ServiceNow platform capabilities and limitations

Proficiency in:

Business Rules

Client Scripts

UI Policies

UI Actions

Workflows

Flow Designer

Integration Hub

Service Portal development

Experience with source control and deployment tools

Knowledge of REST/SOAP web services and APIs

Technical knowledge (any of the following area)

ServiceNow: ITSM, CSM, HRSD,IRM, App Engine Studio, Flow Designer, Integration Hub

Leadership Skills

Demonstrated ability to mentor and guide junior developers

Experience in conducting technical training sessions

Strong code review and quality assurance skills

Ability to translate complex technical concepts to non-technical stakeholders

Experience in estimating development effort and managing technical deliverables

Additional Requirements

Experience with Agile development methodologies

Strong problem-solving and analytical skills

Excellent written and verbal communication skills

Ability to work independently and as part of a team

Experience in creating technical documentation

Preferred Qualifications

Experience with multiple ServiceNow releases and platform upgrades

Knowledge of ITIL processes and frameworks

Experience with performance tuning and optimisation

Background in implementing ServiceNow best practices and governance

Additional technical certifications in relevant areas