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percept solutions pte. ltd.

Singapore / Global

Desktop Support Engineer

Job Description

Job Description

Responsible for the installation and daily operations support for facility management of client platforms to meet agreed business needs & service levels.

Perform troubleshooting for client platform related problems

Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated.

Provide timely status updates to relevant parties.

Perform service request related to client platforms.

Monitor the agreed service level, document & maintain the configuration of the systems provide regular reporting to relevant parties.

Involve in client platform implementation/upgrade project.

Skills Required

Minimum 1 year relevant experience in providing desktop support

Proficient in Microsoft Windows / Windows XP / Microsoft Office

Experience in providing desktop support to senior management

To apply please click the

Apply button

or send us your updated profile to [HIDDEN TEXT]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @

https://www.linkedin.com/company/percept-solutions/

to stay up to date on our upcoming roles and events.

Apply Now

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