Software Engineer (Java)

Venture Drive, Singapore | Posted on 29/08/2025

Industry Information Technology and Services

Work Experience 2 years

City Venture Drive

Postal Code 608526

Job Description

Daily monitoring and support of batch jobs.

Perform hotfixes as and when required.

Perform monthly deployments and quarterly DB password change.

Perform assessment and scheduling of batch jobs due to system maintenance activities.

Provide first level support to business users in a timely, effective, and efficient manner.

Collaborate with business partners, third party vendors, and technology teams to achieve effective issue resolution within the specified SLA.

Analyse, document and track all actions taken throughout the lifecycle of the issue.

Evaluate documented resolutions, analyse trends, and make recommendations to prevent future occurrences of similar issues.

Participate and collaborate with the development team in requirements gathering, clarification, and analyse impacts on issue or users’ requirements.

Assist the application development team as needed by validating fixes or enhancement to ensure problems have been adequately resolved

Report to the Project Manager pertaining all production support activities.

Participate in system maintenance activities at odd hours when required including midnights, weekends and public holidays.

Requirements

2-3 years of experience in customer support within an IT environment

Polytechnic or University graduate with IT background

Knowledge and hands-on experience on Unix

Knowledge on messaging systems such as IBM Websphere MQ (good to have)

Good Oracle SQL knowledge

Availability to work odd hours when required

Technopals Pte.Ltd. is an Equal Opportunity Employer and does not discriminate on the basis of race or ethnicity, religion, sex, national origin, age, veteran disability or genetic information or any other reason prohibited by law in employment.

#J-18808-Ljbffr