Remote Desktop Engineer — Level 2 Enterprise Support

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Job Description

NCS Group in Singapore is seeking a Level 2 Desktop Support specialist to handle remote resolution of technical issues within SLA. You will provide support via BeyondTrust to large enterprise government agency users, assist with software installation and upgrades via Software Center/CCMCache, and help with sign-in issues in M365.

You will generate logs, collaborate with colleagues for knowledge sharing, and provide shift coverage to maintain service levels during absences.

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Remote Desktop Engineer — Level 2 Enterprise Support

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