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AMBITION GROUP SINGAPORE PTE. LTD.

Singapore / Global

Program Manager (Loyalty and Rewards) - Contract

Job Description

Manage and track loyalty platform migration project from start to finish, working with stakeholders to implement business requirements and conduct user acceptance testing

Ensure project deliverables are completed on time and within budget

Provide regular progress reports to stakeholders, flagging issues and proposed solutions

Partner with customer, marketing and sales teams to align and implement loyalty programs that drive acquisition and retention

Track and follow up on platform issues, requirements and enhancement requests

Measure program performance and propose strategies to improve loyalty program effectiveness

Coordinate with customer service to resolve issues promptly and improve customer experience

Analyze customer feedback and behavior to identify improvement opportunities

Support the team with administrative, operational and ad-hoc duties as needed

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R22104385

Business Registration Number: 200611680D. Licence Number: 10C5117

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