mitsui chemicals asia pacific, ltd.
Harbourfront, Singapore Country / Global
Harbourfront, Singapore Country / Global
Reporting to Manager, Technical Support, this position is responsible for providing technical support to customers, proposing solutions for customers' technical issues and building strong customer relationships. The person will also be involved in product introduction, collecting market trends and information and handling sales support activities such as data entry.
Responsibilities:
Deliver strong technical and sales support to customers, including troubleshooting, solutions recommendation on technical issues, and relationship building through regular visits
Drive business growth and sales expansion by promoting products to potential customers
Prepare and conduct presentations on Company products and services to current and potential customers.
Explore new opportunities and increase brand awareness in the markets.
Monitor and report technical support activities to management
Work closely with internal and overseas stakeholders, including Japan Headquarter and other branch offices, to ensure effective communication and information sharing among the team.
Requirements:
Bachelor Degree in Science, Engineering, or related discipline with 2 years of working experience in customer, sales or technical support
Diploma holders with more years of experience can be considered
Candidates with no experience are also welcome to apply
Proficient in Microsoft Office applications
Able to prepare technical reports and documentation
Strong communication and networking skills
Overseas travel is required
Alexandra Road, Singapore / Global
Alexandra, Singapore Country / Global
Tuas, Singapore Country / Global
Beach Road, Singapore Country / Global
Tuas, Singapore Country / Global
Joo Koon, Singapore Country / Global