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EPS COMPUTER SYSTEMS PTE LTD

Singapore / Global

Desktop Support Engineer

  • Remote

Job Description

Location : Raffles Place/ Suntec

Job Overview

Provide technical support for internal staff for 2-3 locations

Responsible for troubleshooting, managing all IT equipment, and handling onboarding processes. May need to support regional users via remote troubleshooting.

Key Responsibilities

Deployment and setup of computer for new/existing users

Deployment of Printers

Corporate mobile devices

Application support on some financial systems

M365, Sharepoint administrative support

LAN/Wifi -Internet/intranet connection services

File access

Print services

VPN services

Asset and backup management

Security Operations eg. Patch and antivirus management

Requirements

Diploma/Degree in IT or related field.

2+ years of experience in desktop support or IT helpdesk.

Proficient in Windows/macOS environments, Active Directory, and M365.

Strong communication and problem-solving skills.

Customer service focus

Standby support for after offiice hours may be required.

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