EPS COMPUTER SYSTEMS PTE LTD
Singapore / Global
Desktop Support Engineer
- Remote
Singapore / Global
Location : Raffles Place/ Suntec
Job Overview
Provide technical support for internal staff for 2-3 locations
Responsible for troubleshooting, managing all IT equipment, and handling onboarding processes. May need to support regional users via remote troubleshooting.
Key Responsibilities
Deployment and setup of computer for new/existing users
Deployment of Printers
Corporate mobile devices
Application support on some financial systems
M365, Sharepoint administrative support
LAN/Wifi -Internet/intranet connection services
File access
Print services
VPN services
Asset and backup management
Security Operations eg. Patch and antivirus management
Requirements
Diploma/Degree in IT or related field.
2+ years of experience in desktop support or IT helpdesk.
Proficient in Windows/macOS environments, Active Directory, and M365.
Strong communication and problem-solving skills.
Customer service focus
Standby support for after offiice hours may be required.
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Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global
Singapore / Global