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u3 infotech pte. ltd.

Cecil Street, Singapore / Global

Application/ Technical Support Engineer

$3300-$4500

Job Summary

Salary Range:: $3300-$4500

Apply Now

Job Description

Application/ Technical Support Engineer

Responsibilities

. Manage and support the full range of automation products we distribute.

. Provide both pre-sales and post-sales technical/application support by analyzing customer needs and proposing appropriate solutions.

. Prepare and deliver technical proposals, application notes, and solution-based documentation.

. Respond to customer queries and technical issues via email, phone, or onsite visits.

. Conduct product training sessions and live product demonstrations for customers.

. Collaborate with the sales team to maintain and strengthen customer relationships.

. Use application knowledge to showcase how our solutions outperform competing products.

. Interface with product principals to relay customer feedback and recommend enhancements.

. Build and maintain strong relationships with both customers and technology partners to ensure excellent service and continuous improvement.

Job Requirements:

. Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronics

. Passion for automation, with creative and adaptive approaches

. Good communication skill and ability to communicate technical concepts clearly and effectively

. Training on products will be provided

. Knowledge in PLC, Control/Automation, IOT Knowledge will be added advantage

. 1 - 2 years experience Skills PLC programmable logic controller programming, touch panel, Control And Automation

Apply Now

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